Frequently Asked Questions
Everything you need to know about shopping with High Country Outfitters.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return policy for apparel and footwear?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that footwear must be returned in its original, undamaged shoe box.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Many of our premium outdoor brands carry limited lifetime warranties against manufacturing defects. If you experience an issue with your product, please contact our support team for assistance with a warranty claim.